Tue, August 2, 2011
Great day fishing
I would like to let everyone know about my experience fishing while on vacation in Daytona Beach. My daughter has wanted to go deep sea fishing for several years. We planned on going and did some searching on the internet.
We had narrowed it down to two services on the tip of Ponce Inlet. We chose these two because of their location to the Atlantic, we wanted to spend as much time fishing as we could and not riding through the river to get to the Atlantic.
We went to the first place to make a reservation and ask questions. When we arrived at the first boat, the lady at the office was totally indifferent to us standing in front of her as she talked on the phone, and she even closed the window that was between us. Not even something as simple as holding up a finger to let us know she would be just a minute. When she got off the phone she did not open the window, she fiddled
around and then took another incoming phone call while we stood there. I asked my daughter for the phone number to call them thinking that that would be the easiest way to get service. I was about to call when she opened the window and asked if we were looking to go fishing. We told her yes, but we had some questions. This seemed to be a bother for her. At this point I thought that we needed to go someplace else, and I am so glad that we did.
We went to the "Critter Fleet" and got the exact opposite treatment. The lady at the office was very genuine in how she answered our questions and satisfied our concerns. Her service was just the beginning of a great experience on the "Super Critter". The mates on the boat were very friendly, knowledgeable, polite, and they had a good sense of humor. The Captain took us to a spot and we were catching fish almost immediately, however they were mostly too small. We quickly moved to where we were catching many more keepers. I am no avid fisherman but I know how to take a fish off the hook, but the mates were so quick and helpful that they were pulling them off and getting them on the stringers for us. I made one mistake by not getting in the biggest fish competition; my wife caught a beauty that would have taken the prize.
I just wanted to let everyone know what a great experience we had on the "Super Critter" thanks to the knowledgeable captain, the help and humor from the mates and the courtesy of the ladies in the office.
Black Hawk Helicopter
QUALITY ASSURANCE SPECIALIST
Army Aviation Support Facility #1 SMYRNA, TN